​Need Aged Care Support? 
Stay with us, ​we'll look after you.

We understand that for many people, moving into an aged care facility is an emotionally challenging time. While many people embrace the move for on site medical support, social interaction and mobility support, others find it harder to leave the home they know for an aged care facility.

Our compassionate staff work closely with residents and their loved ones during the transition period to ensure everyone involved feels supported.

Over many years we have established a truly compassionate and embracing facility – where each resident can enjoy life in safety, in comfort and surrounded by a supportive network of care professionals.

That’s because our dedicated staff and management understand the need for everyone to live their lives on their own terms, with dignity and with purpose. 

It’s our residents that make Hepburn House a home and our management, staff, volunteers and visitors that help foster an empathetic and vibrant lifestyle.

With a number of options available, all rooms offer a sense of privacy thanks to carefully appointed rooms across the established Homestead and the more recent additions to Hepburn House.

Set within beautifully accessible gardens, stunning views in a truly spectacular part of Victoria, Hepburn House is an exceptional aged care facility. 

Please reach out to Hepburn House Manager Dianne about life at Hepburn House, because it all starts with a conversation.

Talk to the manager of
​Hepburn House
Dianne Jones

​CALL
03 5348 8100

EMAIL
[email protected]

​ADDRESS
​1 Hepburn Rd
Daylesdford, VIC, 3460

Join us for a tour of Hepburn House

Book a tour

THE PROCESS

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Becoming a resident at Hepburn House

1

Eligibility for Aged Care

Your first step is to contact My Aged Care to arrange an Aged Care Assessment. In many cases an assessment is done in the comfort of your home with your family or carer there for support. 

The result of your assessment determines if you are eligible for Residential Care and the level of support you will receive. It can take up to three months for a meeting to be arranged. 
​
If you are currently receiving an aged care package, your service provider can help you understand your eligibility for Residential Care. 

2

Enquire about life at ​Hepburn House

We understand navigating Aged Care Residential facilities can be daunting and the pricing options can be complicated. If you are considering Hepburn House for yourself or a loved one, speak to us about the room options available and we can guide you through our pricing plans.

We recommend seeking independent financial advice when you are considering residential aged care to understand your personal situation and the best payment option for you. For information and guidance on financial matters visit My Aged Care’s financial advice page.

3

Visit Hepburn House

Arrange a visit to see if Hepburn House is suited to your loved one’s needs. You can view firsthand the living options, the homely atmosphere, the beautiful setting and most importantly see how the staff and residents go about their day. Have a confidential chat with the manager and talk about relevant issues important to individuals and families including but not limed to:

• Services provided and additional fees
• Meal times, menu, dietary requirements – you are more than welcome to join us for lunch or afternoon tea
• How privacy is ensured,
• Staff numbers, training, qualifications and ratios,
• Accessing the local community and activities outside of Hepburn House
• How social, cultural and religious interests are managed,
• Accreditation audit results and,
• Individual needs and how they are met - language and culture, sexual or gender identity, religious beliefs and intimacy needs.

Take part in a tour of Hepburn House and wander outside into the well-kept, interactive gardens and outdoor areas taking in the breathtaking views of the beautiful countryside.

4

Apply for Admission

if you or your loved one would like to join our Hepburn House family, you will need to fill out the application form. 

​Advocacy support services can help you understand your rights and responsibilities when accessing aged care residential services. While our aim is to make the transition to Hepburn House an easy and comfortable one, sometimes extra support is needed to help you and your family through the process. The National Aged Care Advocacy Line is free and independent - 1800 700 600.

EXPLORE HEPBURN HOUSE

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​Hepburn House is a Commonwealth Government-funded aged care facility focussed on providing personalised and advanced services to accommodate the needs of all residents as they experience change over time.

Hepburn House offers nutritious freshy cooked meals, Weekday visits from a Springs Medical GP, 24 hour nursing and staff assistance, an on-site physiotherapist and an eventful lifestyle program – all in a well-kept welcoming environment surrounded by a beautiful natural landscape. Hepburn House is proud to be Rainbow Tick Accredited. 

WHAT WE OFFER

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Professional Nursing Care 
Our expert staff are dedicated to ensuring residents receive the best care at all times. A Registered Nurse is in attendance at all times working closely with a team of and caring Personal Care Attendants, as well as the residents personal GPs and Allied Health Service providers to maintain and promote health and well being.
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Learn more about Hepburn House

Hepburn House – It’s Like A Country Home! 
Our residential aged care facilities are designed to provide a safe, secure, healthy and happy environment. We care for our residents while meeting individual lifestyle needs and managing practical issues for each resident. ​​
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Find Out more about our Residential aged care

An Inclusive Happy Community
Hepburn House is rainbow tick accredited. We value diversity of thought and experience and believe that our inclusive and collaborative culture contributes to our success. We strive to provide an equitable and inclusive environment for all service users, including those from LGBTQIA+ community their allies and friends, our employees, volunteers service providers and the wider community. ​

Find out about the village unit - new to Hepburn House

A Wonderful Residential Lifestyle
Our residential quarters are modern, meticulously maintained private rooms , many with private balconies and spectacular views of the surrounding countryside. Choose a single room or double rooms that cater for couples  with ensuite, balcony and private lounge according to your preferences. ​

Book a tour of Hepburn House

LATEST NEWS

New extension
NOW OPEN

Hepburn House feels like home to our residents. Our dedicated staff work to create a comfortable, friendly and diverse community. We are excited about our new extension which is now open. 

“The Village” - A new wing that features 31 high quality rooms and a fifteen-bed state of the art wing, “Memory Lane” to cater for residents with dementia in addition to a gym, theatre, nostalgia kitchen and work shed.

• 
  Great staff, friendly, respectful and kind. Excellent facilities and tasty, well presented food.
  
  ​Veronica Schwarz
• 
  Excellent level of care provided for the  residents of Daylesford. 
  Personally, I’ve never heard a bad word about this facility.
  Definitely a place to consider when looking for an aged care facility.
  
  ​Justine Egan
• 
  ​​Aged care is a really tough gig. Shout out to Hepburn House.
  The staff are caring, open communicators doing their best to keep people safe and comfortable.
  The food is great, the facilities are clean with a homelike atmosphere, no hospital vibe, no bad smells.
  The residents look out for each other.
  ​My family member is very happy there .
  
  Maddy Maitri

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